We try and ship out all orders within 3-4 business days after they are received. However, during our busy season which generally runs from August to October, that time may be longer. If you have a deadline that you must have your order by, please let us know so we can try and accommodate your request.
We ship all domestic orders via UPS and we ship all international orders directly through USPS or through Bongo International. UPS Ground is the standard method of shipment, though faster shipping is available. We will accept returns within 15 days of order delivery date if the product is in unused condition. Shipping will NOT be refunded and we have a $20 restocking fee. Any defective products will be replaced or may be returned for a full refund.
You Get The Best Shipping Rate!
The Cylinder Stoves Team works hard to ensure you receive the best shipping rate possible. Please note that UPS shipping calculations are typically on the higher side. You will never be charged more than that amount. In many cases, especially for small items, the actual shipping cost is lower. Our team manually reviews and ensures the lowest-cost-shipping on every order, and adjusts your total before processing the payment.
If you have any questions about shipping rates or would like an exact quote before placing your order, please feel free to contact us directly.